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Frequently Asked Questions

Can I return/exchange my shoes if they don't fit?

Free return in the UK if the shoes are unsuitable or you require an exchange, shipping costs starts at £5.99 for more information please check Shipping page.

Can I get a swatch of the fabric used in the shoes?

Swatches of the satin/lace/suede can be sent to customers free of charge.

Can you dye Harriet Wilde shoes?

All the satin shoes in our collection can be dyed, the service costs £60, it usually takes approx 2 weeks, although we do suggest dying the shoes at least 2 months before your wedding, then you can relax knowing they are ready in plenty time.

Are the shoes comfortable?

Harriet Wilde shoes are designed to be incredibly comfortable with each shoe fully padded under your foot.